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Virtual plant doctor

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Common questions

Before you write to us.

We ship every plant rooted in its grow pot, wrapped in newspaper sleeves with a moisture pad, so it stays snug for the journey. If yours arrives in poor shape, message us a photo and we'll help.

Get in Touch

Virtual plant doctor

Send us a message

Before you write to us.

Will my plant survive the courier journey?

How soon should I repot what I've bought?

My leaves are turning yellow — what should I do?

What if my plant just doesn't make it?